HBR's 10 Must Reads on Trust by Harvard Business Review

HBR's 10 Must Reads on Trust by Harvard Business Review

Author:Harvard Business Review
Language: eng
Format: epub
Publisher: Harvard Business Review Press
Published: 2023-03-14T00:00:00+00:00


How Policies and Practices Breed Cynicism

It’s not just human psychology that drives employees toward mistrust. It’s quite possible that your company’s policies and practices are based on and reinforce cynicism as well, as was the case at Microsoft. Nadella’s predecessor, Steve Ballmer, made decisions and created policies that bred distrust and corrosive competition. Two of Ballmer’s strategies—zero-sum leadership and overmanaging—are common in many organizations.

Zero-sum leadership



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